Support

Stuck, found a bug, or want to suggest something? Email support@coachgef.app and include which device you're using. We usually reply within a couple of days.

Common questions

My sign-in code didn't arrive

Check your spam folder. Codes come from sign-in@coachgef.app and expire after 10 minutes. You can ask for a new code after 30 seconds.

My watch workouts aren't showing up

Coach Gef reads workouts from Apple Health (iPhone) or Health Connect (Android). Make sure your watch app syncs to it and that Coach Gef has permission: on iPhone, Settings → Health → Data Access; on Android, open Health Connect → App permissions.

Workouts don't appear on my Apple Watch

In Coach Gef, go to Settings → Apple Watch and allow workout scheduling. Upcoming structured workouts then appear in the Workout app on your paired Watch.

Casting to my TV doesn't work

Your phone and your Chromecast or Google TV need to be on the same Wi-Fi network. On iPhone, Coach Gef also needs Local Network access (Settings → Coach Gef).

Why is Gef "out of messages"?

Each account has a monthly AI usage cap. It resets at the start of each month, and you can see how much you've used in Settings.

Delete your account

In the app, go to Settings → Delete account. This deletes your account and all its data straight away. If you signed in with Apple, Apple asks you to confirm.

No app? Email support@coachgef.app from the address you sign in with and ask for your account to be deleted. We'll delete your account and all your training data within 30 days and confirm by email. See the privacy policy for details.